Privacy Policy - Last Updated: 06.08.2025

This Privacy Policy applies to the services provided by Sudorshon, a Loan Recovery Agency based in West Bengal, operating with over 24 years of industry experience in loan and debt recovery solutions. Sudorshon is committed to safeguarding the privacy and personal information of our clients, borrowers, and partners. This policy outlines how we collect, use, share, and protect your personal data in connection with our services and digital platforms, including our website, mobile application, and communication channels (hereinafter referred to as the “Platform”). By using our services, accessing our Platform, or providing your personal information, you agree to the terms of this Privacy Policy.

Information Collection

We collect only the necessary personal information to perform our loan recovery services legally and ethically. This may include, but is not limited to:

• Full Name, Contact Number, Email ID, and Address
• Loan details, Outstanding Amounts, Payment History
• Communication records (calls, SMS, emails, messages)
• Supporting documents such as ID proof, loan documents, etc.
• Location data (if interacting via our mobile application)

Use of Information

The personal data collected is used for the following purposes:

• To contact borrowers and debtors regarding pending dues
• To facilitate recovery of loans and manage repayment schedules
• To maintain legal compliance with financial institutions and courts
• To provide support, reminders, and negotiation options
• To improve our internal processes and communication practices

Data Sharing

We may share your information with:

• Authorized representatives of banks and NBFCs (Non-Banking Financial Companies)
• Legal advisors and court authorities when required
• Government or regulatory agencies upon valid requests

We do not sell or rent your personal data to any third party for marketing purposes.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Once data is no longer required, it is securely deleted from our systems.

Security Measures

Sudorshon takes reasonable steps to ensure your personal information is protected against unauthorized access, alteration, or misuse. We use industry-standard technologies and operational security measures.

Cookies and Tracking

When using our website, we may collect technical data such as IP address, browser type, and session data using cookies. This helps us enhance user experience but does not store any personal information.

Your Consent

By interacting with us, you consent to the collection and use of your information in accordance with this policy. You may withdraw your consent anytime by contacting us.

Access and Updates

If you wish to access, correct, or delete any personal information we hold, please contact us using the details below. We may require proof of identity before acting on such requests.

Children’s Information

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

Policy Updates

This Privacy Policy may be revised from time to time. We recommend reviewing it periodically. Continued use of our services after changes signifies acceptance.

Contact Us

For any queries, complaints, or feedback regarding this Privacy Policy or our data handling practices, please contact:

Sudorshon
Ground Floor, Uluberia Gangarampur,
Uluberia, Howrah, West Bengal – 711316, India
Email: info@sudorshon.in
Website: https://sudorshon.in